Privacy Policy | Disruptors Agency

PRIVACY POLICY

Last Updated: 01/01/2026

At Disruptors Agency ("Company," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or Services, you agree to the practices described in this Privacy Policy.

1) INFORMATION WE COLLECT

A. Information You Provide

We may collect information that you voluntarily provide to us, including:

  • Name, email address, phone number
  • Company name and business information
  • Messages and inquiries submitted through contact forms
  • Payment and billing information (processed through secure third-party payment processors)
  • Any other information you choose to provide

B. Information Automatically Collected

When you visit our website, we may automatically collect certain technical information, including:

  • IP address and device information
  • Browser type and version
  • Pages visited, time spent on pages, and navigation paths
  • Referring/exit pages and URLs
  • Cookie data and similar tracking technologies

C. Third-Party Information

We may receive information about you from third-party services we use, such as CRM platforms, marketing tools, analytics providers, and social media platforms.

2) HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our Services
  • To communicate with you, respond to inquiries, and provide customer support
  • To process transactions and manage client accounts
  • To send service updates, appointment reminders, and administrative messages
  • To send marketing and promotional communications (with your consent where required)
  • To improve our website, Services, and customer experience
  • To analyze usage patterns and optimize performance
  • To prevent fraud, ensure security, and comply with legal obligations

3) HOW WE SHARE YOUR INFORMATION

We do not sell your personal information. We may share your information in the following circumstances:

A. Service Providers

We may share information with third-party vendors who perform services on our behalf, such as hosting, email delivery, SMS messaging, CRM, payment processing, analytics, and marketing automation.

B. Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

C. Legal Requirements

We may disclose information if required by law, court order, or governmental authority, or to protect our rights, safety, or property.

D. With Your Consent

We may share your information with third parties when you give us explicit permission to do so.

4) COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies (such as pixels and web beacons) to collect information about your browsing activities. You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them or they expire).

5) EMAIL AND SMS COMMUNICATIONS

A. Marketing Communications

With your consent, we may send you promotional emails and SMS messages about our services, special offers, and updates. You can opt out at any time by clicking the unsubscribe link in emails or replying STOP to SMS messages.

B. Transactional Communications

We may send you non-promotional emails and SMS messages related to your account, transactions, appointments, and service updates. These messages are necessary for the provision of our Services.

6) DATA SECURITY

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7) DATA RETENTION

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.

8) YOUR PRIVACY RIGHTS

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal retention requirements)
  • Opt-Out: Opt out of marketing communications at any time
  • Data Portability: Request a copy of your information in a portable format
  • Restriction: Request restriction of processing in certain circumstances

To exercise these rights, please contact us at [email protected].

9) THIRD-PARTY LINKS

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

10) CHILDREN'S PRIVACY

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11) CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information (note: we do not sell personal information).

To exercise your CCPA rights, contact us at [email protected].

12) INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction. By using our Services, you consent to such transfers.

13) CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. The "Last Updated" date at the top indicates the most recent revision. We encourage you to review this Privacy Policy periodically. Continued use of our Services after changes indicates your acceptance of the updated Privacy Policy.

14) CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at [email protected].